Shipping and returns information

At Los reyes de la fragancia, we aim for a smooth shopping experience from browse to unbox. Our commitment to 💯 genuine colognes extends to our delivery and returns process. Learn more about how we get your fragrances to you and our policies.

Frequently asked questions

We understand you might have questions about receiving your new fragrance. Here are some common inquiries regarding our shipping and returns policies, ensuring transparency and trust with every order from Los reyes de la fragancia.

How quickly can I expect to receive my fragrances?
After placing your order, you can expect to receive your fragrances within 2-5 business days. We work hard to process and ship your order as quickly as possible.

What are the shipping costs, and can I get free shipping?
Shipping costs may vary, but we offer free shipping on all orders when you spend $200 or more. It's our way of thanking you for choosing Los reyes de la fragancia!

What is your policy if I want to return a fragrance?
Due to the nature of our products, we cannot accept returns once the fragrance has been opened. We encourage you to make your selections carefully.

What should I do if my fragrance arrives damaged?
If your fragrance arrives damaged or if there's any issue with your order, please send us an email at oledis123@gmail.com. We will get back to you promptly with further steps and assistance.

Your satisfaction is our priority

At Los reyes de la fragancia, we're dedicated to bringing you 💯 genuine colognes with excellent service. We're here to help with any questions you may have about your order. Thank you for trusting us with your fragrance needs.